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TransUnion SmartMove Review 2026: Is It Worth It for Landlords?

Written by:
Taylor Wilson

Table Of Contents

If you've been researching tenant screening tools, chances are you've come across TransUnion SmartMove. It's one of the most recognized names in the space—but does it actually deliver what independent landlords need?

This review covers everything you should know about SmartMove in 2026: how it works, what you get in each pricing package, where it falls short, and how it stacks up against other options.

What Is TransUnion SmartMove?

TransUnion SmartMove (also written as MySmartMove) is an online tenant screening service offered directly by TransUnion, one of the three major US credit bureaus. It's designed for independent landlords and small property managers who want to run credit, criminal, and eviction checks on prospective tenants without a monthly subscription.

Because it's backed by TransUnion, the credit data SmartMove provides is authoritative and widely trusted. Landlords can initiate a screening from their computer, and the tenant receives a link to complete the process on their end.

How SmartMove Works

Step 1 — Landlord Creates an Account

SmartMove doesn't require a monthly subscription — you sign up and only pay when you request a screening. There's no minimum commitment.

Step 2 — Send a Screening Request to the Tenant

After selecting a package, you enter the tenant's name and email. SmartMove sends them an invitation to complete the application and submit payment.

Step 3 — Tenant Completes the Application and Pays

The tenant logs into SmartMove's portal to authorize the background check and pay the screening fee. The cost is passed to the applicant — landlords pay nothing out of pocket.

Step 4 — Landlord Reviews the Report

Once the tenant submits, the landlord receives instant access to the screening report through their SmartMove dashboard.

SmartMove Pricing in 2026

SmartMove offers three packages with no monthly fees — you only pay per screening:

Package Price What's Included Best For
Basic $25 Credit report + national criminal search Budget-conscious landlords
Plus $35 Everything in Basic + eviction report Most landlords
Premium $40 Everything in Plus + full credit report with score High-value rentals

*Pricing is subject to change. Verify current rates at mysmartmove.com before use.

What SmartMove Does Well

Backed by TransUnion

SmartMove's biggest advantage is its source. Credit data comes directly from TransUnion, meaning it's accurate, up to date, and FCRA-compliant. This is the same data used by major financial institutions.

No Monthly Subscription

Unlike some property management platforms that charge monthly fees regardless of usage, SmartMove is pay-per-report. This makes it cost-effective for landlords who screen tenants infrequently.

Tenant Pays the Fee

The screening fee is paid by the applicant, not the landlord. This is a significant convenience — especially for landlords managing multiple applications simultaneously.

Soft Credit Pull

SmartMove uses a soft inquiry, which means running a background check does not affect the tenant's credit score. This is a tenant-friendly feature that reduces friction in the application process.

Income Insights Tool

SmartMove's Premium package includes an Income Insights report that analyzes a tenant's self-reported income against their credit data to flag potential inconsistencies. While it doesn't verify income directly, it gives landlords a useful signal on whether to request additional documentation.

SmartMove's Limitations

Criminal Data Gaps in 8 States

SmartMove does not provide criminal background data for Delaware, Hawaii, Kentucky, Massachusetts, New Jersey, South Dakota, Wyoming, and Cook County, Illinois. If you own rental property in these areas, SmartMove's criminal report will come back incomplete — a significant blind spot.

No Verified Income or Identity Checks

SmartMove does not verify a tenant's identity or income as part of the standard screening process. The Income Insights tool analyzes self-reported data against credit history, but it does not pull actual pay stubs, bank statements, or government ID verification. Landlords who require verified income documentation will need to request those separately.

Application Is Not Fully Automated

The process requires manual initiation from the landlord's side before the tenant can begin. This back-and-forth can slow down the timeline — particularly when you're managing multiple applicants at once.

Incomplete Rental Application

SmartMove's application does not collect all the information many landlords need — rental history and references, for example, are not part of the standard form. This means you'll likely need a separate process to gather a complete picture of each applicant.

SmartMove vs. Other Tenant Screening Platforms

Feature TransUnion SmartMove RentWithClara
Credit Report Yes (TransUnion) Yes
Criminal Background Check Yes (gaps in 8 states) Yes (nationwide)
Eviction History Plus & Premium only Yes
Income Verification Insights only (not verified) Yes (via Plaid)
Identity Verification Limited Yes
Tenant Pays Fee Yes Yes
Fully Digital Application Partial Yes
All 50 States Criminal Data No (8 state gaps) Yes
Monthly Subscription Required No No

*Features are subject to change. Always verify current details on each platform's website.

Is SmartMove Worth It?

SmartMove is a solid, no-frills tenant screening option — especially if you want credit data sourced directly from TransUnion without paying a monthly fee. It works well for landlords who screen occasionally and primarily need credit and criminal reports.

However, if verified income confirmation, identity checks, or a fully digital application process are priorities for your screening criteria, SmartMove's current offering leaves meaningful gaps that you'll need to fill manually.

For landlords who want a more complete, end-to-end screening process — including income verification through bank data and identity confirmation built into the workflow — it's worth evaluating platforms that bundle these features natively.

Frequently Asked Questions

How much does TransUnion SmartMove cost in 2026?

SmartMove offers three packages: Basic at $25, Plus at $35, and Premium at $40. There are no monthly fees — you only pay per screening. The fee is typically charged to the tenant, not the landlord.

What does MySmartMove include?

All SmartMove packages include a credit report and national criminal background check. The Plus package adds an eviction report. The Premium package adds a full credit report with score and the Income Insights tool.

Does SmartMove do a hard or soft credit check?

SmartMove uses a soft credit pull, which means the tenant’s credit score is not affected by the inquiry.

Is SmartMove free for landlords?

Yes — the screening fee is paid by the tenant, not the landlord. Landlords can create a free SmartMove account and request screenings without paying anything directly, as the cost is passed to the applicant.

Does SmartMove verify income?

Not directly. The Premium package includes an Income Insights report that analyzes self-reported income against credit data, but this is not the same as verified income confirmation. Landlords who need proof of income should request pay stubs or bank statements separately.

What states does SmartMove not cover for criminal checks?

SmartMove does not provide criminal data for Delaware, Hawaii, Kentucky, Massachusetts, New Jersey, South Dakota, Wyoming, and Cook County, Illinois. Landlords in these areas should be aware of this limitation before relying on SmartMove as their sole screening tool.

How long does SmartMove take to return results?

Most SmartMove reports are returned within minutes after the tenant completes the application. Occasional delays can occur depending on the data sources being queried.

Is TransUnion SmartMove legitimate?

Yes. SmartMove is an official product of TransUnion, one of the three major US credit reporting agencies. It is FCRA-compliant and uses secure, encrypted data handling.

Final Verdict

TransUnion SmartMove is a legitimate, trustworthy screening tool with a straightforward pricing model and reliable credit data. For independent landlords who screen occasionally and want the credibility of TransUnion behind their reports, it gets the job done.

That said, the gaps in criminal state coverage, lack of verified income tools, and partially manual application process mean it works best as a starting point — not a complete screening solution. If you need a more comprehensive, fully digital workflow that covers identity, income, and credit in one place, it's worth exploring platforms built specifically around that use case.

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